Privacy Policy

Lisa’s Strength Club

1. Introduction

Lisa’s Strength Club (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and share personal data when you interact with us through our website, online platform, mobile applications, in-person classes, events, and related services (together, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please discontinue use of our Services.

2. Information We Collect

We may collect the following types of information:

Personal Information
This includes your name, email address, phone number, billing details, payment information, and account details when you sign up for memberships, classes, events, or communications.

Health & Fitness Information (Voluntary)
Any fitness-related information you choose to share, such as training goals, progress, injuries, preferences, or participation history. This may be collected through online platforms, questionnaires, or in-person sessions.

Usage Data
Information about how you use our online platforms, such as workouts accessed, time spent, interactions, and general engagement.

Device & Technical Data
Information such as IP address, browser type, operating system, and device identifiers when accessing our website or online services.

In-Person Attendance Data
Records of attendance at classes, workshops, events, or 1-to-1 sessions for operational, safety, and administrative purposes.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our Services (online and in person)

  • Manage memberships, bookings, payments, and subscriptions

  • Deliver workouts, programmes, events, and community features

  • Communicate with you about updates, changes, and relevant offers

  • Personalise your experience where appropriate

  • Maintain safety and appropriate duty of care during training

  • Comply with legal, regulatory, and insurance requirements

We may anonymise and aggregate data for analytics and service improvement.

4. Legal Basis for Processing (UK GDPR)

We process personal data under the following lawful bases:

  • Contract – to deliver memberships, classes, and services

  • Consent – for marketing communications or optional data sharing

  • Legitimate Interests – to improve services, manage operations, and ensure safety

  • Legal Obligations – accounting, tax, and regulatory compliance

5. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Service Providers – trusted third parties who help with payments, bookings, hosting, analytics, email delivery, or community platforms

  • Professional & Legal Services – where required for compliance or protection

  • Legal Authorities – if required by law or regulation

  • Consent-Based Sharing – where you have explicitly agreed

All third parties are required to handle your data securely and lawfully.

6. Data Security

We use appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure. While we take data protection seriously, no system can guarantee absolute security.

7. Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (subject to legal obligations)

  • Request restriction or objection to certain processing

  • Request data portability

  • Withdraw consent for marketing communications at any time

To exercise your rights, contact us at:
hello@lisasstrengthclub.com

8. Data Retention

We retain personal data only for as long as necessary to provide our Services, meet legal and accounting obligations, and resolve disputes. When no longer required, data is securely deleted or anonymised.

9. Cookies and Tracking Technologies

Our website and online platforms may use cookies and similar technologies to improve functionality, analyse usage, and enhance user experience. You can manage cookie preferences through your browser settings, though this may affect site functionality.

10. Third-Party Links

Our Services may include links to third-party websites or platforms. We are not responsible for their privacy practices and encourage you to review their privacy policies separately.

11. Children’s Privacy

Our Services are not intended for individuals under 18 without parental or guardian consent. We do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website or platform. Continued use of our Services constitutes acceptance of any updates.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: hello@lisasstrengthclub.com